Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with [Store Name]. We are committed to delivering your order safely, quickly, and reliably.
1. Order Processing
Orders are typically processed within [1–3 business days] after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, where available.
2. Shipping Time
Estimated delivery times are:
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Local/National Orders: [3–7 business days]
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International Orders: [7–21 business days]
Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, customs clearance, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location, order size, weight, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on our website.
4. Tracking Your Order
When tracking is available, we will provide you with a tracking number after your order has been dispatched.
You can use the tracking number to monitor the progress of your shipment through the courier's tracking system.
Please allow 24–48 hours for tracking information to become available after dispatch.
5. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply before the order can be resent.
Please contact us as soon as possible if you notice an error in your shipping address.
6. Delayed or Lost Packages
While we work with reliable shipping partners, delivery delays can occasionally occur.
If your order has not arrived within the estimated delivery period, please contact us at [Customer Support Email/WhatsApp] so we can assist you.
If a package is confirmed as lost by the shipping carrier, we will work with the carrier to resolve the issue and, where applicable, arrange a replacement or refund in accordance with our policies.
7. Damaged Packages
If your package arrives damaged, please contact us within [24–48 hours] of delivery.
We may request photographs or other information showing the condition of the package and product so that we can investigate the issue with the shipping carrier.
8. International Shipping
International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their destination country.
These charges are not included in the product price or shipping fee unless specifically stated at checkout.
Customs delays are outside our control and may affect the estimated delivery time.
9. Contact Us
If you have any questions regarding your order or our shipping policy, please contact us:
Store:TRENDY ITEMS
Email: ali03105183257@gmail.com
**Phone/WhatsApp:**03105183257
Business Hours: 24/7